Even in this age of hyper connectivity with social media on Twitter and Facebook, the most important ingredient for growth and efficient operations can be recognized from explicitly defining core values and culture.
Sounds easy, but it takes tremendous attention to detail. Creating such a culture is essential to an organization's efficiency, productivity, and ultimately their growth.
Neches FCU creates their culture through three key areas: signature service, appearance, and communication. "Signature Service" is our Neches FCU brand standard for serving our members. We are trained on a recurring basis and are evaluated and annually tested on our Signature Service skills.
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