FIS, the credit and debit card processor to the majority of card-issuing credit unions, has not revealed any details about how it experienced a processing interruption on Friday or measures it has taken to prevent it from happening again.
In a e-mailed statement, FIS spokeswoman Marcia Danzeisen, senior vice president with FIS in Jacksonville, Fla., acknowledged what happened and expressed regret, but did not explain the incident.
"On Friday, Sept. 16 FIS experienced a brief processing disruption involving a small number of its payment systems, which impacted a select number of clients," Danzeisen wrote.
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