Another credit union announced last week that it was taking a step in the direction of removing tellers from its branches.
The 134,000 member University Federal Credit Union, headquartered in Austin, Texas, will deploy ATMs to open at least three branches without tellers and may open another once details relating to the property are worked out, according to a University FCU executive.
"We want member interactions with University Federal Credit Union to be about their experience. Each positive interaction will increase members' comfort levels and encourage them to grow with us as a partner," said UFCU Chief Operating Officer Steve Kubala in an announcement published by Diebold, the manufacturer of the ATMs that the CU will deploy in the new branches.
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