The $2.8 billion Desert Schools FCU in Phoenix plans to begin using this fall a new voice biometrics solution from Finivation Software of New York City.
The VoiceVerify solution can be used to verify a caller's identity either through an IVR or when working with a live agent and will be used for high-risk transactions such as wire and ACH transfers and password re-sets, the company and credit union said.
Desert Schools will be the company's first financial institution client using the voice biometrics solution.
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