The 339,000-member Desert Schools Credit Union, the $2.8 billion CU headquartered in Phoenix, has contracted with ATM manufacturer Diebold to upgrade and improve its entire ATM fleet.
The move will replace 21 ATMs with new machines and upgrade another 67, the ATM manufacturer said.
“As we investigated options for upgrading our ATM fleet to ensure our members have access to the latest self-service technologies, we also wanted to improve our ATM monitoring and reporting capabilities,” said C. Lee Brice, senior vice president, strategic direction and operations at Desert Schools.
“We now have easy access to reporting metrics that will help us improve our member services. Having these and other services bundled together under one provider will also help us realize internal efficiencies,” Brice said.
The 67 upgraded ATMs will be outfitted with technology that will allow them to image deposits.
“Deposit automation is growing in popularity across Desert Schools' operating region, and we expect the credit union's members to embrace the technology,” said Charles E. Ducey Jr., executive vice president of North America operations at Diebold in Canton, Ohio.
“We anticipate that Desert Schools will increase traffic at its deposit automation-enabled terminals with this convenient new capability,” Ducey said.
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