The $2 billion Northwest Federal Credit Union in Herndon, Va., has signed a multi-year agreement for online banking and bill pay solutions from Online Resources Corp. of Chantilly, Va., the company and credit union said.
The 105,000-member Northwest FCU will use the Architect retail banking solution, which includes personal financial management, small business banking, one-to-one marketing and social media integration, the company said.
The credit union will be able to administer and configure the end-user experience using a client toolbox, Online Resources said. Northwest FCU also chose a hosted bill payment solution that includes e-bills and expedited payments for same-day posting.
“Our goal is to provide our members with an exceptional banking experience at every interaction,” said Gerrianne D. Burks, president and chief executive officer for Northwest Federal Credit Union. “Through the enhancement of our online channel, we can offer our members customized, advanced online banking and bill payment capabilities.”
The conversion is expected to take place next year, the company and credit union said. Online Resources now provides online banking and bill pay services to more than 450 credit unions.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
