iPads are allowing the staff at the $554 million Red River Credit Union in Texarkana, Texas, to process loan applications with members in the office or remotely.
The 62,000-member credit union has become the fourth client of Integrated Media Management to use the Linden, N.J., company's TotaliSign iPad application, an addition to its TotaleAtlas browser-based document presentment and storage platform, the company said.
The iPad solution–working on either a 3G or Wi-Fi connection–allows staff and members to view and sign documents which are then auto-indexed and encrypted and stored on the credit union's imaging platform.
In addition to providing off-site flexibility, in-branch staff no longer has to turn desktop monitors around or stay within the range of a wired electronic signature pad.
"The addition of TotaliSign allows us to reduce printing expenses and eliminate the paper trail traditionally found between our loan officers, quality control and document storage system," said Jeremy Lacey, vice president of IT for Red River CU.
"While mobile devices now facilitate banking and lending services from any location, they are also valuable in-branch tools," said Chuck Klein, CEO of IMM, which said it now has a client list of more than 600 credit unions and community banks for its Check 21 and document management solutions.
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