Filene Research Institute does its part to address the social media question of whether tweeting, friending and posting videos can actually help credit unions grow.
A new report, The State of Social Media in Credit Unions: Opportunities and Challenges, is the result of a yearlong longitudinal study conducted for Filene by Crescendo Consulting Group, LLC.
The study looks at social media usage among credit unions, highlights characteristics of credit unions currently using social media, and describes practices that drive success.
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