Don't be quick to dismiss the iPad as just a fad.
According to Celent Senior Analyst Bob Meara, with their distinctive attributes like mobility, ability to operate in both online and offline environments, rich video delivery capability and a platform that encourages interactivity between staffers and consumers, tablets may be a game changer for financial institutions savvy enough to adopt them.
Meara suggested that financial institutions explore the use of tablets, like the iPad, in future branch initiatives as it reinvents the experience.
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