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Annual Survey Finds Bill Pay Blurring the Lines

As online bill paying has gone mainstream in the past decade, it's no longer the domain of younger, middle-income, tech-savvy men, according to an annual national survey sponsored by Fiserv Inc.

By Marc Rapport | Updated on May 24, 2010

As online bill paying has gone mainstream in the past decade, it’s no longer the domain of younger, middle-income, tech-savvy men, according to an annual national survey sponsored by Fiserv Inc.

The 2010 Consumer Billing and Payments Trends survey showed that 51% of online bill payers are women, compared with 61% who are men from the same survey in 2002. Other key findings were that paper checks have declined from 61% of all payments in 2000 to only 26% in 2010.

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