Credit unions that don't consider their gay, lesbian and transgendered members are missing out on a huge opportunity. So said Thomas Bowen, operations project coordinator at the $100 million Money One Federal Credit Union.
Credit unions don't have to "put a feather boa on every employee and paint all the lines in the parking lot pink" to attract gay members, he said. However, cooperatives should at least provide sensitivity training for employees and make sure "partner" is included on membership and loan applications.
The Largo, Md.-based credit union doesn't specifically market to the gay community, but Bowen said because gay marriage is legal in nearby Washington, D.C., it presents a great opportunity for membership growth. Both The Washington Post and The Washington Times have been publishing gay wedding announcement for years, he said.
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