Search
 

Xtend Provides Call Center Support

Xtend Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, said it has provided call center services for three credit unions over the past month during their transition to a new core data processing system.

Xtend Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, said it has provided call center services for three credit unions over the past month during their transition to a new core data processing system. Call center support was provided for two Ohio credit unions: PEF Federal Credit Union in Highland Heights and Vacationland Federal Credit Union in Sandusky. Xtend also provided support to Rapid City Telco Federal Credit Union in Rapid City, S.D. Each credit union underwent a conversion to the CU*BASE core data processing system from CU*Answers Inc., according to Xtend. The CUSO said it is preparing for two more conversion projects in November. In other company news, Xtend added Northern Hills Federal Credit Union to its list of owners. The Sturgis, S.D.-based credit union is now the 46th owner of the CUSO. With the addition of NHFCU, Xtend is now owned in equal shares by 45 credit unions and one CUSO.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Peter Westerman

Recommended Stories

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2024 ALM Global, LLC. All Rights Reserved.