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More CUs Plan Mobile Banking Adoption but Proceeding With Caution

Credit unions are taking a step out of the dark ages and increasingly looking to adopt new technological services,

By Lindsey Siegriest | Updated on September 01, 2009

Credit unions are taking a step out of the dark ages and increasingly looking to adopt new technological services, like mobile banking, according to data from Callahan & Associates.

WAP/mobile browser service appears to be the most popular approach to offering mobile banking. In “Callahan’s Technology Guide,” 26% of credit unions surveyed said that they anticipate adopting WAP/mobile browsing in 2009 and 43% said they anticipate adopting it in 2010. This compares to 23% that planned to adopt SMS/text message in 2009 and 39% in 2010. Fifteen percent said they are adopting a downloadable program in 2009 and 30% said they plan to in 2010.

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