When it comes to forming partnerships outside of the industry, credit unions are known for asking the hard questions and double-checking information, said one IRS official.

Debra Chandler, national credit union relationship manager and senior tax analyst with the IRS, works with the Volunteer Income Tax Assistance, program, which has partnerships with an estimated 541 credit unions. The IRS recently issued refresher guidance on the volunteer compensation rules after the agency received questions about the pay arrangement. Chandler said while she is not sure what specific queries were asked, she suspects some of VITA's newest partners such as the AARP had questions.

"Credit unions have always been in compliance. They're used to being regulated and want to do the right thing," Chandler said. "Credit unions are fact finders. They have been good about checking and double checking."

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.