SEATTLE – Fuze Digital Solutions LLC said it will soon be offering what it calls the first solution in the Web self-service industry to reward community contributors to a knowledge base.

Fuze's knowledge base self-service solutions are currently in place at more than 70 organizations, including more than 50 credit unions and banks.

The company said it has filed a patent application for its latest iteration, KB 2.0, which uses Web 2.0 technologies such as online forums and Wikis to facilitate contributions by outside users.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.