SAN FRANCISCO — The $29 billion Navy Federal Credit Union is the only CU to make a list of credit card issuers that provide the best prevention detection and resolution of credit card fraud.
The list was prepared by Javelin research and appears in 2007 Card Issuers' Identity Safety Scorecard.
“Card issuers have a golden opportunity to increase loyalty and retention, and strengthen relationships and their brand reputation, by giving consumers simple identity fraud prevention tools they like to use,” said James Van Dyke, president of Javelin Strategy & Research in a prepared statement announcing the report. “Identity fraud is a major pain point for consumers and can damage the relationship between the consumer and the card issuer.”
Navy Federal's Platinum MasterCard was named among the top five safest card issuers in the report, a designation it shared with Bank of America's Visa Platinum card, the Blue card from American Express, the Discover Platinum card from Discover and First National Bank of Omaha's Platinum Edition Visa (these two tied for third on the list), and Citibank's Citi Platinum Select.
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