IOWA CITY, Iowa — How much do members really care about credit union name changes? Like last winter's "Optiva" flap at the $575 million University of Iowa Community Credit Union.
"I guess a loss of 24 members out of 50,000 speaks for itself," said Jim Kelly, the CU's senior vice president–marketing. That's how many apparently quit the CU as a fallout from the member vote and re-vote in February on the much-publicized and failed plan to convert to "Optiva CU."
It was "a bigger affair in the media" than it was in the minds of CU members, said Kelly.
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