WASHINGTON — Steven Preston, administrator of the Small Business Administration,
briefed congressional leaders on the agency's new Disaster Recovery Plan on Tuesday.
The plan, which was delivered to Congress on June 1–the beginning of hurricane season–focuses on the agency's strategy for rapidly ramping its capacity in response to large scale disasters. It contains five guiding principles:
1) Based on process improvement and lessons learned, SBA has an improved organizational infrastructure to respond to catastrophic disaster events swiftly and effectively.
2) Training and coordination are the keys to preparedness. A vast majority of employees who are involved in SBA's catastrophic disaster response plan have been trained and will continue to be trained in their roles.
3) Employees across the entire SBA organization will have key roles to play in core functions and will be valuable assets to help SBA achieve the level of performance Americans require and expect.
4) Customers will be provided with the necessary support and communication channels to minimize confusion and ensure a positive experience during their time of greatest need.
5) The agency will communicate with local, state, and federal government agencies, including Congress, to deliver timely assistance.
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