SACRAMENTO, Calif. – The $6 billion The Golden 1 Credit Union is taking particular satisfaction that technology innovations that originated with the CU were instrumental in the recovery of one of the CU's ATM's.
The CU, which deploys 270 ATMs, had one of its free-standing machines stolen on July 5 at just past 5:30 a.m. Within minutes of having the theft confirmed by the police, a special team of technology employees for the CU was able to track the machine and notify the police of its location because of technologic security innovations the CU had implemented.
"Golden 1 officials are very conscientious of safeguarding members' assets, and we diligently search for ways to address the challenge of possible tampering with ATMs," explained Ric Dannelley, a senior vice president with The Golden 1. "When we could not find a satisfactory vendor solution, we coupled multiple existing technologies to create an innovative in-house tracking system. With this new system, we were able to respond in minutes to monitor and locate our ATM," he added.
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