VIENNA, Va. – Navy Federal Credit Union has partnered with CUNA Mutual to design, implement and support a debt cancellation program. The over $22.8 billion credit union has begun offering three options of what it has branded "Payment Protection Plan" to cancel loan and credit card payments and/or balances in the event of loss of life, disability, and involuntary unemployment, which includes honorable discharge from the military. The cost of the plan is based on the outstanding loan balance and is included in members' monthly loan payments. Debt cancellation is a two-party contract between the borrower and the credit union, stating the borrower will pay a fee in exchange for the credit union agreeing to cancel, defer or suspend the borrower's debt when a specified event occurs. According to CUNA Mutual Account Vice President John Slusher, Navy Federal CU's need for a flexible, easily expandable, compliant solution, combined with CUNA Mutual's ability to train and support credit union staff on a worldwide basis made the CU CHOICE Lending Protection program a perfect match. Slusher says the program generates non-interest income for credit unions and reduces risk, while enhancing member relationships resulting in a win-win for everyone. Navy Federal CU is currently offering debt cancellation to members who apply for new consumer loans and in just the first four weeks members have purchased more than 15,597 of the loan product.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.