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ATMs Still Popular With Public, Survey Finds

LAS VEGAS - A survey released by ATM manufacturer NCR has found that more people in the American public would miss ATMs if they disappeared than would miss their cell phones or dishwashers if they disappeared. In an online poll conducted Oct. 29 - Nov. 2, 2004 by the Harris...

By Staff Writer | Updated on November 30, 2004

LAS VEGAS – A survey released by ATM manufacturer NCR has found that more people in the American public would miss ATMs if they disappeared than would miss their cell phones or dishwashers if they disappeared. In an online poll conducted Oct. 29 – Nov. 2, 2004 by the Harris Interactive polling firm for the NCR Corporation, respondents rated technology advances according to how much they would miss them if they didn’t exist. Sixty-eight percent of U.S. adults who responded to the survey and who have an established banking relationship indicated they would miss ATMs if they didn’t exist – making this device missed by more people than the 63% who said they would miss the cell phone and the 58% who said they would miss their dishwasher. Over 42% say that ATMs have changed the way we live. But that doesn’t mean they were all happy with their ATMs. More than 43% of respondents who have banking relationships still say that their bank does not have enough ATMs, compared with 2% who said they have too many, according to the survey.

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