BROOKFIELD, Wis. – Credit unions and other mortgage loan processors can now use Fiserv's MortgageServ loan-servicing system in a hosted environment around the clock, the company says. Fiserv Lending Solutions Group says it launched Realtime24, as it calls its non-stop accessibility, to support servicing operations across time zones. "The Internet has changed the habits of borrowers and has increased demand for around-the-clock customer interaction," said John Tenuta, division president of Fiserv Lending Solutions. "With Realtime24, servicing operations have full and uninterrupted use of all MortgageServ features and functions, which results in a seamless blend of global and domestic servicing operations." The around-the-clock availability joins other system enhancements of the past few years that include adding a browser-based front end, point-and-click process automation tools, application program interfacing to third-party systems and multi-institution support, the company says.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.