HANSON, Mass. – Hanscom Federal Credit Union member Donna Powers is literally cleaning up the clutter electronically thanks to the credit union’s recent online promotion. Powers won a Roombar Intelligent FloorVac robotic vacuum cleaner in the $397 million credit union’s “Clean up the Clutter” contest designed to encourage members to sign up for a new online statement service that began in November 2003. Members are notified by email when statements are ready and online statements can then be viewed, printed or saved to a personal computer for a permanent record. Within just three days of the program’s launch, some 600 members signed up and two months later at the end of the contest Hanscom FCU had a total of over 2,000 registrants. “Approximately 85% of our transactions are done remotely, so being able to receive statements online has immediate appeal to many of our members,” said Hanscom FCU Vice President of Marketing Scott Post. “But we didn’t expect to get such an overwhelming response so soon. Given concerns about mailbox theft, as well as overseas deployment for a lot of our members, we’re finding they really like the convenience and security.” As for Powers, she is ready for the digital age and plans to sign up for the credit union’s free bill pay service.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?


NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2024 ALM Global, LLC. All Rights Reserved.