LOS ANGELES – Credit unions interested in selling insurance should note that consumers care more about pricing than brand loyalty. According to a recent Answer Financial Inc. survey, 76% of respondents shop around for the best-priced insurance policy every one to three years. Some 51% price comparison shop one a year and another 25% do so every two to three years. Fifty-six percent of those surveyed had been insured a year or less by their current auto insurance carrier and 37% of homeowner respondents had changed carriers sometime in the past two years. The survey reports that the reason for shopping varied, with 41% seeking to lower costs and 25% shopping around after receiving a rate increase. Only 6% went shopping as a result of their policy being cancelled. Men were more likely to shop frequently – 36% compared with women at 19%. Men also were more likely to use the Internet to shop-67%, compared with women at 16%. Some 33% of respondents felt completely comfortable shopping for insurance and other financial services over the Internet and 49% were somewhat comfortable. However, 85% said if they shopped for insurance on the Internet, they would want to speak to a person before making a purchase. The survey also finds that the majority of Americans are underinsured.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.