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Measuring the Immeasurable?

Who says it is impossible to measure a return on investment of work/life benefit initiatives? According to a SHRM Research Quarterly on Human Capital employers should consider looking at the following five key areas: *Employee time saved - using assistance like EAP helps employees stay focused on work rather than...

By Staff Writer | Updated on July 15, 2003

Who says it is impossible to measure a return on investment of work/life benefit initiatives? According to a SHRM Research Quarterly on Human Capital employers should consider looking at the following five key areas: *Employee time saved – using assistance like EAP helps employees stay focused on work rather than personal problems during the day *Employee retention- examine cost of employee turnover *Increased motivation and productivity *Absenteeism *Decreased health care costs and stress-related illnesses- helps lower the number of health care claims

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