MADISON, Wis. – Providing great training is not as easy as it sounds. If done well, training can increase employee retention, improve quality, production and member service and have a direct, positive impact on the credit union's bottom line. A new white paper entitled How to Deliver Exciting, Engaging Training by Cindy Stynchula has recently been released by the CUNA Human Resources/Training and Development Council. The paper covers tools, tips and techniques to build a reputation for delivering training that learners want to attend and that delivers results. For more information call (800) 356-8010.

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