Expect the Unexpected

MENLO PARK, Calif. – How prepared is your credit union for the unexpected? A recent Robert Half Management Resources survey finds that more than one-third of chief financial officer respondents report their firms are not prepared for a catastrophic event or other major disruption. RHMR Executive Director Paul McDonald cautions that companies should avoid falling into the trap of focusing solely on one aspect of a business continuity plan such as IT systems at the risk of overlooking another critical function such as customer service. “Companies cannot afford to ignore the possibility of a disaster or significant disruption that can jeopardize physical assets, operations and employees,” said McDonald. “Business continuity plans should be current and flexible -outdated or untested methods provide a false sense of security, leaving companies at greater risk of operational failure.