SOUTH BEND, Indiana – The $2 billion Hughes Aircraft Employees FCU and the $1.1 billion Bank-Fund Staff FCU are converting to Fiserv's MortgageServ mortgage servicing solution. Employees access MortgageServ utilizing a Web browser. The solution features a Web-page feel, with menu bars, links, and multiple-window access. It is delivered in real-time. Both Hughes and Bank-Fund Staff will utilize the program in an ASP mode of delivery. "By opting to go the ASP/service bureau route, they eliminate the burden of maintaining a system in-house, or owning and upgrading computer hardware. This is especially important for servicers like credit unions that want to prevent erosion of their customer base due to competition from large competitors," said Sadu Thinkakal, President of Fiserv Mortgage Servicing Systems.
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