CU Tech Hub

2024: The Year of Unified Interaction Management

An investment in a modern, inclusive approach to member support and engagement is an investment in the future.

By Dan Michaeli | March 15, 2024 at 09:00 AM

Businesswoman pressing face emoticon on virtual touch screen at smartphone .Customer service evaluation concept.

Consumers have proven time and again that they're not afraid to switch service providers; it only takes one bad service experience to erode trust. This is why optimizing member service and engagement is so critical – it has become the ultimate litmus test for loyalty.

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FinTech

1 Credit Unions in Seven States Name New CEOs

2 Member Sues California Credit Union Over Return Deposit Item Fee

3 Overdraft Fees Now in CU Call Reports Reveal Declining Trend

4 17 Credit Union Professionals Elevate Their Careers

5 2024 Trends & Opportunities in Executive Compensation

Consulting
Consulting Top Consultants 2024
June 27, 2024 - New York

Consulting Magazine identifies consultants that have the biggest impact on their clients, firms and the profession.
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Real Estate
GlobeSt. Women of Influence (WOI) 2024
July 22, 2024 - Lake Tahoe

GlobeSt. Women of Influence Conference celebrates the women who drive the commercial real estate industry forward.
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Consulting
Consulting Best Firms to Work For 2024
September 12, 2024 - New York

Consulting Magazine identifies the best firms to work for in the consulting profession.
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Determining the Best Path to Innovation: Credit Union-Fintech Partnerships

By Pete Major | May 03, 2024

Learn how to more effectively determine which solutions to deploy and fintechs to partner with.

Determining the Best Path to Innovation: Credit Union-Fintech Partnerships

Banks See Credit Unions As a Threat, but the Feeling Isn't Mutual: Study

By Natasha Chilingerian | May 01, 2024

Jack Henry reveals where banks and CUs agree and disagree on competitive threats, tech spending, strategic priorities and more.

Banks See Credit Unions As a Threat, but the Feeling Isn't Mutual: Study

XR in Credit Unions: Bridging the Gap Between Innovation & Member Satisfaction

By Adrian Moise | May 01, 2024

An interactive, realistic training process enables employees to become more adept at addressing members' needs.

XR in Credit Unions: Bridging the Gap Between Innovation & Member Satisfaction

Check Fraud Mitigation: Capabilities to Protect Your Credit Union link

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