Mobile banking, along with its online digital partner, now represents the budding face of banking. Yet, not all mobile features and innovation are catching on just yet at all financial institutions.
"Credit Union members increasingly prefer mobile banking as their primary digital banking channel," Tucker Stovall, director of digital solutions for Symitar, a division of Monett, Mo.-based Jack Henry & Associates, said. "We are witnessing a shift away from simple mobile acceptance and adoption to a true mobile-first preference."
Austin, Texas-based digital banking provider Malauzai's data held 54% registered and using mobile. "But there's still a greater percentage (73%) on average for Internet registrants," Robb Gaynor, chief product officer for Malauzai, said. However, those percentages are shifting.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
