This could be the year traditional bill pay becomes a relic of an era when mobile phones just made phone calls, Ross and Rachel were a thing and "Bluetooth" seemed like a dental problem.
That's according to some participants of a recent CU Times panel discussion devoted to pinpointing trends that could define 2017 in the credit union industry. One of those trends is that bill pay is in a state of upheaval, they said, and credit unions that aren't paying attention could lose money, members and competitive advantages. Here are four predictions they made for 2017.
1. Use of traditional bill pay will stagnate.
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