Debit rewards programs at big institutions may be few and far between, but industry experts said they're rapidly becoming the new secret weapon for credit unions interested in snagging market share.

The trigger was the Durbin Amendment, which is part of the Dodd-Frank Act. It capped the interchange rates that financial institutions with $10 billion or more in assets can earn. When Durbin took effect in 2011, many large financial institutions promptly dropped their debit rewards programs to make up for the lost interchange revenue. That's created what some say is a huge opportunity for credit unions like the Mansfield, Texas-based Texas Trust Credit Union and everybody else below the $10 billion threshold.

"If we can use those rewards and get more members in the door and keep our number of active debit cards going up, that's a positive for us," Texas Trust president/CEO Jim Minge said.

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Minge's credit union launched its Spirit Debit Rewards program in August 2011 – precisely when many others were pronouncing debit rewards obsolete and abandoning their programs.

Texas Trust's interchange generally averages somewhere between $0.20 and $0.25 a transaction, Minge said. The plan was, and still is, to give about half of that – $0.10 – away to local schools every time an enrolled member used his or her debit card. It didn't take long for the $896 million, 77,000-member credit union to design and roll it all out, he noted; a member of the Texas Trust IT team managed the programming.

The first year, Texas Trust expected the program to generate $50,000 in rewards for the schools, Minge explained.

"We ended up giving that back in less than six months," he said.

In total, through November 2015, Minge has cut rewards checks for $1,007,520.

"I think it can be scary when you look at it and you think, 'Gosh, I'm going to give some of the income that I'm currently getting back. Is this really a good idea?'" he said.

But for Texas Trust, the answer seems to be yes. Members of the program use their debit cards 17% more per month than regular cardholders do, according to the credit union, though the average spend is about $38 versus $42 for unenrolled cardholders. Almost 26% of its debit cards are in the program, and the deposit and loan totals for enrolled members grew by 10% in 2015. For the year to date, Texas Trust said, products per account grew 24% for Spirit debit cardholders compared to 19% for regular cardholders.

But there's another reason experts say debit rewards programs are increasingly seductive: They're a hit with millennials, according to Keith Brannan, chief marketing officer at the Austin, Texas-based Kasasa by BancVue, is a financial services and technology firm.

"They don't mind someone making them better and better offers," he said. "They are very attracted to it from a loyalty brand standpoint, and all the research says that if you make an offer and you continue to make those offers of loyalty and rewards to them, they are more and more loyal to you."

Cash back is the most popular type of debit reward, and interest-bearing accounts are common, too, Brannan said. But there's also a gold mine in offering special discounts or rewards for using debit cards at certain merchants, according to Dante Dominick, director of marketing, financial institutions at the Austin, Texas-based Buzz Points.

Credit unions such as the Elkhart, Ind.-based INOVA Federal Credit Union have launched partnerships with Buzz Points so that their members can earn points for debit use and then redeem those points for gift cards, cash cards and donations to local nonprofits. Credit unions pay a fee for each participating household, and members get extra points for using their cards at merchants in the company's preferred network, according to Dominick.

Again, the value proposition is more of that uncapped interchange. According to the company, members of credit unions that belong to Buzz Points have 65% more debit card swipes per month than the national average and generate $3 to $6 more per month in interchange revenue, he said.

Today, 50% to 60% of financial institutions in the U.S. offer debit rewards programs, according to a study published in April by Mercator Advisory Group. And 53% of credit unions say they're likely to add a debit rewards program in the next 12 months, according to a survey conducted by CUNA Strategic Services and Buzz Points. 

Learn more about credit union debit rewards programs in the Jan. 27, 2016 print issue of Credit Union Times.

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