Building and maintaining a culture that supports diversity and inclusion is the role of today's leader. This includes recruiting, valuing and respecting people from different backgrounds, experiences and perspectives.

Rapidly changing demographics affect not only the credit union industry, but require the attention of leaders across industries to understand the dynamics of diversity and engagement throughout an organization's culture.

Diversity involves elements that differentiate groups and people from one another. It includes the broad range in approaches and perspectives arising from differences in culture, personal attributes, membership in a social group and other circumstances.