On March 12, the Americans with Disabilities Act's new standards will become law. One section of the standards calls for new technical requirements for ATMs, including Braille instructions, speech output capabilities and specifications pertaining to keypad layout, display screen visibility and character size and font.
While all credit unions must ensure their ATMs comply with the new ADA mandates, some are going a step further by upgrading to image-enabled ATMs, increasing convenience for all members, not just those with disabilities.
Technology vendor Bluepoint Solutions Inc., which has more than 1,500 credit union clients, has seen an added interest in its ImagePoint ATM solution, the Vista, Calif.-based company's chief marketing officer Andrew Tilbury said. The vendor's ImagePoint ATM software works with image-enabled ATMs to scan the front and back of checks, spurring immediate item processing and reducing front- and back-office work for the institution.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
